Terms of service

Terms of Service

Effective Date: 26-06-2025

These Terms of Service govern your use of www.renlisu.com ("we," "us," or "our") and any purchases or services made through the Site. By accessing the Site or making a purchase, you agree to these terms.

 

1. Overview

This website is operated by RSEIN Creative Ltd. The terms "we", "us" and "our" refer to Renli Su. By using the Site or purchasing from us, you agree to be bound by these Terms, including any policies referenced herein or available by hyperlink.

These Terms apply to all users, including but not limited to browsers, customers, merchants, and content contributors. If you do not agree, you must not use the Site.

Our store is hosted by Shopify Inc., which provides the e-commerce platform.

 

2. Online Store Terms

You confirm that you are at least the age of majority in your jurisdiction. You may not use our services for illegal or unauthorised purposes or violate any laws in your use.

Transmission of malicious code is strictly prohibited. Violation of any Terms will result in immediate termination of services.

 

3. General Conditions

We reserve the right to refuse service to anyone if we believe a user is in violation of our Terms, engaging in fraudulent behaviour, or abusing the Service.

Your content (excluding credit card information) may be transferred unencrypted over various networks. Credit card data is always encrypted.

You agree not to duplicate, sell or exploit any portion of the Site or Service without our express written permission.

 

4. Product Information and Changes

We strive to ensure product information, pricing, and availability are accurate. However, we are not responsible for any typographical errors, inaccuracies, or omissions.

Prices and product descriptions are subject to change at any time without notice. We reserve the right to modify or discontinue products or services at any time without liability.

We are not obligated to update information unless required by law. Any reliance on the material on this site is at your own risk.

 

5. Products or Services

Some products or services may be available exclusively online and are subject to our Refund Policy.

Colours and images are displayed as accurately as possible but may vary depending on your monitor.

We reserve the right to:

  • Limit sales by region or person

  • Discontinue products

  • Change prices or descriptions without notice

 

6. Billing and Account Information

We may limit or cancel orders at our discretion. Restrictions may apply to orders using the same account, payment method, or delivery address.

We will attempt to notify you via the contact information provided if an order is changed or cancelled.

You agree to provide accurate and current information and to promptly update your account as needed.

 

7. Optional Tools

You may be given access to third-party tools (e.g., live chat, sizing apps) which we do not monitor or control. Use is at your own risk, and subject to those third parties’ terms.

 

8. Third-Party Links

We are not responsible for third-party materials or websites linked from our Site. Please review their terms before engaging in any transactions.

 

9. User Content

If you send us comments, suggestions, or similar content ("comments"), you grant us a licence to use them without restriction. You retain ownership but give us the right to reproduce, edit, and share them.

You may not submit unlawful, offensive, or infringing content. We reserve the right to moderate or remove content at our discretion.

 

10. Personal Information

Your personal data is processed in line with our Privacy Policy.

 

11. Prohibited Uses

You may not use the Site:

  • For unlawful or fraudulent purposes

  • To violate laws or third-party rights

  • To harass, discriminate, or spread harmful code

  • To collect personal data unlawfully

Violation may result in termination of your access.

 

12. Disclaimers and Limitation of Liability

We do not guarantee uninterrupted or error-free service. Services and products are provided "as is" unless otherwise stated.

Nothing in these Terms limits your statutory rights under UK consumer law.

We are not liable for indirect or consequential losses arising from your use of our Site or Services.

 

13. Indemnification

You agree to indemnify and hold us harmless from any claim or demand arising out of your breach of these Terms or violation of law.

 

14. Severability

If any provision is held to be invalid, the remainder will remain enforceable.

 

15. Termination

You may terminate these Terms at any time by ceasing use of the Site. We may terminate access if you breach these Terms.

 

16. Entire Agreement

These Terms and linked policies form the entire agreement between you and us, superseding prior versions.

 

17. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

 

18. Changes to Terms

We may update these Terms at any time. Continued use of the Site constitutes acceptance of any changes.

 

19. Contact Information

For questions about these Terms, contact us at:

Email: info@renlisu.com
Business Name: RSEIN Creative Ltd
Address: Ground Floor, 30 Norman Road, Greenwich, London, SE10 9QX

If you require these Terms in an alternative format, please contact us.